Oyeyemi Oyekunle Oluwatosin
Growth Account Manager
Lagos, NG.About
Commercially driven Account Manager with 5+ years of experience in SaaS and Fintech, specializing in driving revenue growth, expanding product adoption, and enhancing customer lifetime value. Proven ability to manage key accounts, leverage CRM for performance tracking, and implement data-driven strategies to achieve ambitious targets in fast-scaling technology environments.
Work
Squad
|Product Growth Key Account Manager
Lagos, Lagos, Nigeria
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Summary
Spearheading revenue growth and product adoption for key accounts within a dynamic fintech environment, leveraging strategic relationship management and data-driven insights.
Highlights
Developed and executed account strategies to significantly increase product adoption and expansion revenue for key clients.
Managed a portfolio of high-value accounts, consistently exceeding targets for upsell and cross-sell of fintech solutions and SaaS modules.
Utilized CRM and analytics to identify growth opportunities, forecast revenue, and mitigate risks within the customer lifecycle.
Collaborated cross-functionally with product, risk, and marketing teams to optimize customer experience and drive strategic initiatives.
Nomba (Kudi)
|Account Management Associate (Partners)
Lagos, Lagos, Nigeria
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Summary
Managed key partner relationships to drive constant growth, optimize product experience, and ensure target achievement through data-driven strategies.
Highlights
Cultivated daily relationships with partners, providing strategic support to ensure consistent growth and product utilization.
Prioritized partner product experience by tracking performance using CRM tools and Tableau, identifying areas for improvement.
Organized and conducted training and product demonstrations for partners, enhancing product understanding and adoption.
Collaborated with the data team to develop visualisations and dashboards, providing critical insights for internal stakeholders and strategic decision-making.
Achieved all assigned targets within established deadlines, contributing to overall company objectives and key results (OKRs).
Nomba (Kudi)
|Retention Intern
Lagos, Lagos, Nigeria
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Summary
Engaged customers to resolve issues and analyzed behavior to develop retention strategies, contributing to improved customer lifetime value.
Highlights
Engaged daily with customers to gather feedback, address complaints, and resolve issues, ensuring high levels of customer satisfaction.
Analyzed customer behavior patterns to propose and implement effective retention solutions and strategies.
Collaborated with internal teams to escalate complex customer issues and ensure timely resolution, minimizing churn risk.
Integrated Data Services Limited (IDSL)
|Intern
Benin City, Edo, Nigeria
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Summary
Gained foundational technical and administrative experience in the oil and gas sector, supporting departmental operations.
Highlights
Learned and executed 3D subsurface modeling using PETREL software, contributing to geological data analysis.
Provided essential administrative support, ensuring the smooth and efficient running of departmental operations.
Volunteer
Various (Hospitals, Events, Fundraisers)
|Volunteer
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Summary
Actively engaged in various volunteering activities, contributing to community support and event success.
Highlights
Volunteered for various organizations, including hospitals, events, and fundraisers, demonstrating commitment to community service.
National Youth Service Corps (NYSC)
|Publicity and Editorial Team Lead
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Summary
Led publicity and editorial efforts for the mandatory national service year, enhancing communication and engagement.
Highlights
Led the Publicity and Editorial team for the mandatory service year (NYSC), managing content creation and dissemination.
University Events
|Hospitality Team Manager
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Summary
Led a large hospitality team for university events, ensuring successful execution and positive guest experiences.
Highlights
Managed a hospitality team for two years, successfully overseeing events averaging 500 attendees.
Coordinated logistics and resources to ensure seamless event execution and high participant satisfaction.
University of Ibadan NAPE/AAPG chapter
|Financial Secretary
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Summary
Managed financial records and budgets for a student professional chapter, ensuring fiscal responsibility and supporting academic initiatives.
Highlights
Managed financial operations for the University of Ibadan Student NAPE/AAPG chapter, overseeing budget allocation and record-keeping.
Education
University of Ibadan
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Bachelor of Science
Geology
All Souls' High School
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SSCE, WAEC
Graceful Oaks Nursery and Primary School
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Primary School Leaving Certificate
Languages
English
Skills
Account Management & Sales
Account Management, Client Relations, Salesmanship, Upselling, Cross-selling, Revenue Growth, Customer Lifetime Value (CLV), Relationship Management, Target Achievement, Business Development.
SaaS & Fintech Expertise
SaaS Products, Embedded Finance, Payroll Financing, Lending, Payroll Systems, B2B Financial Services, Product Adoption, Fintech Solutions, Workforce Management.
Data & Analytics
CRM (Salesforce, ZOHO), Tableau, Data Entry, Data Analysis, Performance Tracking, KPI Development, Funnel Optimization, Forecasting, Reporting, Market Research.
Communication & Collaboration
Presentations, Client Communication, Stakeholder Management, Teamwork, Cross-functional Collaboration, Problem-Solving, Training & Demonstrations, Professional Communication, Written Communication.
Project & Operations Management
Project Execution, Workflow Prioritization, Time Management, Organizational Skills, Process Improvement, Administrative Support.
Adaptability & Learning
Adaptability, Continuous Learning, Research, Problem Solving.